# The discovery call becomes a typed fact find before compliance.

Advisory firms add AI by putting a conversational agent in front of onboarding. It runs the KYC and fact find as a conversation, asks a follow up when an answer is incomplete, and returns a timestamped record your CRM can accept without a human re-typing it.

## The process this page is about

Not "AI for finance". One process: getting a new client from signed engagement to a complete, auditable dossier without four rounds of email.

- **Who starts it**: A prospect who has already said yes, and is now looking at a 14 page PDF.
- **What it costs today**: Chased documents, incomplete returns, and an onboarding clock that restarts every time something comes back not in good order.
- **What it has to produce**: Identity, source of funds, goals, time horizon, risk tolerance and attestations, each timestamped and traceable to what the client actually said.
- **of financial institutions lost a client in the past year because onboarding was too slow**: 70% (source: Fenergo, 2025)

## What it asks, and what it never asks

A longer list than most trades, because this one is regulated. The agent holds all of it in one conversation and asks a follow up when an answer is not usable.

| Field | Type | Required | Why |
|---|---|---|---|
| full_legal_name | text | yes | Identity, as it appears on documents |
| date_of_birth | date | yes | Identity verification |
| email | email | yes | Where the engagement pack goes |
| phone | phone | yes | Second channel for verification |
| residency_country | text | yes | Determines which regime applies |
| employment_status | text | yes | Suitability input |
| source_of_funds | text | yes | AML requirement, in the client’s words |
| investable_assets | number | yes | Segments the engagement |
| primary_goal | text | yes | What the plan is actually for |
| time_horizon | number | yes | Drives allocation |
| risk_tolerance | text | yes | Suitability, captured as a reaction not a slider |
| existing_providers | list | no | Transfers and consolidation |
| is_politically_exposed | boolean | yes | Enhanced due diligence trigger |

### And what it will not do

- It never gives advice, a recommendation, or a view on a product. It collects, it does not counsel.
- It never asks for a password, a card number, or an account credential.
- It never scores suitability. It records the answer and leaves the judgement to the adviser.
- It never fills a regulated field with an inference. Unanswered stays unanswered, and the record says so.

## Try the run yourself

Six situations a firm actually handles, each running its own agent with its own fields. Answer one the way a real client would, vaguely and out of order, and watch it ask again rather than store the guess.

- [The fact find](https://joina.chat/l/advisory-factfind): Conversation page. Goals, horizon and how you react to a fall.
- [KYC and source of funds](https://joina.chat/l/advisory-kyc): Conversation page. Say "about 400" and watch it refuse to guess.
- [Moving a portfolio](https://joina.chat/l/advisory-transfer): Conversation page. Who holds it, what it is worth, what you would lose.
- [A tax return](https://joina.chat/l/advisory-tax): Conversation page. What changed this year decides the document list.
- [The widget on the site](https://joina.chat/l/advisory-widget): Chat widget. The same onboarding, in the corner of your pages.
- [A first enquiry](https://joina.chat/marlowe-and-sons): Chat widget. Ask what working with a firm actually involves.

## Frequently asked questions

**What does Gnosari do for a financial advisory firm?**

Gnosari runs the fact find a financial adviser would otherwise chase through a PDF and three follow-up emails: identity, financial profile, goals, risk tolerance answers, beneficiaries and the documents still outstanding. It asks one question at a time through a link or on your onboarding page, then posts a timestamped record to your CRM. The adviser opens the discovery call with the pack already complete.

**How do I collect KYC and suitability data without the PDF follow-up loop?**

Create a free Gnosari account and tell it which fields your fact find and KYC pack already require: identity, financial profile, goals, risk tolerance, beneficiaries. Share the link with the client or embed it on your onboarding page. Gnosari runs the conversation, asks again wherever an answer is incomplete, and posts a timestamped record into Redtail or Wealthbox through a webhook, Zapier or Make. It collects information only and never counsels or recommends.

**Does Gnosari give financial advice or score risk tolerance?**

No. Gnosari collects information and never counsels, recommends or expresses a view on a product. It records the client's answers to your risk questions verbatim and never scores them, so the suitability judgement stays with the adviser and your compliance file shows exactly what the client said. When a question falls outside the content you gave it, it says the adviser answers that and records the question.

**How does Gnosari cut not-in-good-order submissions?**

Gnosari refuses to move on from a required field, and an ambiguous answer gets a clarifying question rather than a stored guess. Anything genuinely unanswered arrives marked as not captured, so the gap is visible before the file is opened rather than after it is returned. Every value keeps the sentence it came from, which is how an adviser checks a date of birth or an account number against what the client typed.

**Where does Gnosari store client data, and can it push into Redtail or Wealthbox?**

Records are stored against your Gnosari account and visible in your collected data inbox. Verbatim client quotes are held as provenance and only included in an outbound delivery if you enable them for that destination. When a dossier is complete, Gnosari posts a signed JSON payload through a webhook and Zapier or Make maps it into Redtail or Wealthbox, with no Gnosari app to install and delivery that is instant rather than polled.

## One fact find from now you could be in good order.

Build the agent, put it in the engagement email, and see the first dossier arrive complete. Free to start, no card.

Full page: https://gnosari.com/for/financial-services