Event Support On Autopilot
Why Conversations?
- Attendees Ask at Their Own PaceEvent websites dump all information at once. Attendees want specific answers at specific times. A conversational assistant lets each person ask what they need, when they need it, without information overload or searching through lengthy event pages.
- Real-Time Beats Static PagesSchedule changes, room swaps, and last-minute additions happen at every event. A conversational assistant reflects updates instantly in every interaction, while static pages require attendees to refresh and re-check information they may have already read.
- Reduce Volunteer and Staff BurdenEvent staff spend most of their time answering the same ten questions: Where is registration? What is the Wi-Fi password? When is lunch? Your Event Helper handles these repetitive inquiries so your team focuses on ensuring the event runs smoothly.
- Personalized Session RecommendationsEvery attendee has different goals. Your Event Helper understands what each person is looking for and suggests relevant sessions from your schedule. This personalized guidance increases session attendance and overall event satisfaction.
Everything Your Attendees Need, Instantly
- Schedule InfoShare session times, speakers, and locations instantly.
- Location HelpDirections, parking, nearby hotels, and local tips.
- Ticket QuestionsPricing, availability, refunds, and upgrades.
- FAQ AnswersHandle common questions automatically.
- Real-Time Event SupportDuring the event, attendees ask "What is happening now?" or "Where is the keynote?" and get instant, accurate responses. Your Event Helper tracks the schedule in real time so attendees spend less time confused and more time engaged with your content and networking opportunities.
- Networking FacilitatorYour Event Helper can guide attendees to networking sessions, happy hours, and breakout rooms based on their interests. When someone asks how to meet other people in their industry, it suggests the right sessions and social events from your schedule rather than leaving networking to chance.
- QR Code AccessGenerate QR codes that link directly to your Event Helper. Print them on name badges, table cards, signage, or projection screens throughout the venue. Attendees scan and start chatting in seconds without typing URLs or downloading apps.
- Multilingual Attendee SupportInternational conferences and meetups bring attendees from around the world. Your Event Helper communicates in the attendee preferred language, breaking down language barriers that often prevent international attendees from fully engaging with your event.
How It Works
Enter Your Event Details
Add everything attendees need: schedule, speakers, venue location, parking, ticket tiers, food options, Wi-Fi details, and any other logistics. The more complete, the fewer unanswered questions.
Add Your FAQ
Include the questions your team answers repeatedly: refund policies, dress code, accessibility, dietary accommodations, recording availability, and how to get there.
Share Before the Event
Add your joina.chat link to confirmation emails, event website, and social media. Attendees start getting answers to pre-event questions immediately.
Support During the Event
Display QR codes at the venue. Attendees scan and ask about the schedule, room locations, and session recommendations from their phone. Your team handles the big issues while the AI handles the rest.
Review Attendee Insights
After the event, review conversation data to see what attendees asked most. Use these insights to improve logistics, content, and communication for your next event.
One Helper, Every Event Type
- Multi-Track NavigationHelp attendees navigate complex multi-day schedules with concurrent sessions, keynotes, and breakout rooms. Session recommendations based on attendee interests keep engagement high across all tracks.
- Hands-On Session SupportAnswer prerequisites questions, share material links, and guide participants through preparation steps. During workshops, attendees can quickly check instructions or requirements without interrupting the presenter.
- Low-Overhead OrganizationSmall organizer teams benefit the most from automated attendee support. Handle RSVPs, share venue details, and coordinate logistics without hiring event staff for your monthly or quarterly gatherings.
- Online Attendee EngagementSupport remote attendees with access links, timezone-adjusted schedules, platform instructions, and real-time technical help. Keep virtual attendance high by removing friction from the remote experience.
- Donor and Guest SupportAnswer questions about dress code, parking, auction items, donation methods, and event programming. Your Event Helper represents your organization professionally while freeing staff to focus on guest experience.
Built for Events of Every Size
- ConferencesTech, business, industry events
- MeetupsCommunity gatherings
- FestivalsMusic, art, cultural events
Event AI Assistant FAQ
Common questions about using AI to support attendees and streamline event operations.
Can it handle schedule changes?
Yes! Just update the information and it immediately reflects in responses.
Does it work at the event?
Absolutely! Attendees can chat on their phones during the event for real-time help.
Can it handle ticket sales?
It can share ticket info and link to your ticketing platform. Integrations available for major platforms.
Can the Event Helper handle schedule changes during the event?
Yes. Update your event information in the dashboard and your Event Helper immediately reflects the changes in all conversations. Last-minute speaker swap, room change, or time shift, attendees get accurate details the moment they ask rather than relying on announcements they might have missed.
How do attendees access the Event Helper during the event?
Attendees chat through your joina.chat link on their phones, no app download required. Share the link in pre-event emails, print it on badges, display QR codes at the venue, or add it to your event app. It works on any device with a web browser.
Can it support multi-day events with different schedules?
Absolutely. Your Event Helper handles complex schedules across multiple days, tracks, rooms, and concurrent sessions. Attendees can ask about specific days, compare sessions happening at the same time, and plan their personal agenda through natural conversation.
Does it help with pre-event registration questions?
Yes. Before your event, the Helper answers questions about ticket types, pricing, early bird deadlines, group discounts, and what is included with each tier. It reduces the back-and-forth that typically clogs your event email inbox during the registration period.
Can the Event Helper recommend sessions to attendees?
When attendees describe their interests or role, your Event Helper suggests relevant sessions, workshops, and networking opportunities from your schedule. This personalized guidance helps attendees discover sessions they might have overlooked, increasing overall engagement and satisfaction.
How does it handle questions about accessibility and dietary needs?
Include your accessibility details and dietary options in the knowledge base, and your Event Helper shares them accurately when asked. Wheelchair access, hearing loops, vegetarian menus, allergy accommodations, attendees get clear answers about their specific needs without hunting through your website.
Can I use the Event Helper for recurring events?
Yes. Update the event details for each occurrence and your Helper is ready for the next edition. You keep all the knowledge base structure and only change what is different: dates, speakers, venue details. Previous event learnings carry over so your Helper improves with every edition.
Can the Event Helper collect post-event feedback?
For post-event surveys, we recommend pairing your Event Helper with a [Feedback Collector](/ai-agents/feedback-collector). The Event Helper excels at real-time event support, while a Feedback Collector is purpose-built for gathering structured opinions through conversational surveys after the event concludes.