Free AI Chatbot for Shopify Stores: Add Chat in Under 5 Minutes
Add a free AI chatbot to your Shopify store, answer customer questions, capture order requests, and collect customer details, all in a natural conversation. No coding, free plan, no signup to try.
How to add a free AI chatbot to your Shopify store
A complete Shopify setup walkthrough: from paste to live in under five minutes.
Add the chatbot script to your Shopify theme
Open your Shopify admin, go to Online Store → Themes → Edit Code, and paste the Gnosari widget script into your theme.liquid file just before the closing </body> tag.
<script>
window.gnosariConfig = {
agentUri: 'your-agent-uri',
displayMode: 'bubble',
position: 'bottom-right'
};
</script>
<script src="https://app.gnosari.com/gnosari-chat-widget-advanced.js"></script>Tip: Place the script in theme.liquid, not a section file, so it loads on every page including product, collection, and cart.
Point the snippet at your agent
In the pasted snippet, replace "your-agent-uri" with your agent's public URI from the Gnosari dashboard. The displayMode and position keys control how and where the chat appears.
window.gnosariConfig = {
agentUri: 'your-agent-uri',
displayMode: 'bubble',
position: 'bottom-right'
};Tip: Keep displayMode set to "bubble" for stores: the floating button stays out of the way of your add-to-cart flow.
Configure which products it knows about
In your Gnosari dashboard, add your store's URL or sitemap as a knowledge source so the chatbot learns your product pages, policies, and FAQs and answers product-specific questions accurately.
Tip: Use your sitemap so every product page is included, and refresh the source after major catalog changes to keep answers current.
Match the chatbot to your store brand
Customize the chatbot colors, avatar, greeting message, and suggested prompts from the Appearance tab so it feels like a native part of your store, not a third-party widget.
Tip: Use the same hex colors as your Shopify theme for a seamless look. A branded chatbot builds more trust than a generic one.
Publish and test on your store
Save your theme changes and visit any product or collection page. The chatbot bubble appears in the corner. Click it and ask a product question to verify it pulls the right catalog data.
Tip: Test on mobile too. The chatbot is responsive and adapts to smaller screens, which matters because a large share of Shopify traffic is mobile.
Monitor what customers ask and tune the chatbot
Check your Gnosari dashboard for conversation logs, collected data, and common questions. Use these insights to refine the chatbot instructions and add knowledge sources for anything it could not answer.
Tip: Watch for repeat unanswered questions in the first week. Each one is a knowledge gap you can fill in under a minute without touching code.
A free Shopify chatbot that handles customer questions while you sell
An AI chatbot that knows your products, answers order questions, and captures leads, all running on the same free plan.
Answers product questions from your catalog
The AI chatbot reads your Shopify product details and answers questions about sizes, materials, shipping, and stock, reducing the pre-purchase messages that wait for you.
Captures order requests as structured data
Customers can request a product, a quote, or a callback without leaving the conversation, and every exchange is auto-extracted into structured fields your team can act on.
Unlimited chats on the free plan
No chat limits, no per-conversation fees, and no paywall once a certain number of messages is reached. The free plan stays free.
Conversational, not a static FAQ page
Instead of a static FAQ page customers scroll through, the chatbot answers each question conversationally, which keeps shoppers on your store longer.
One embed snippet, live in minutes
Paste one small embed snippet into your Shopify theme and the chatbot appears on every product and collection page. No coding, no Liquid editing beyond a copy-paste.
Runs 24/7, answers in any language
The chatbot answers questions while you sleep, and responds in the customer's language, so international shoppers get the same experience.
average online form abandonment rate across industries, the same friction a conversational chatbot removes by replacing static contact forms with a chat
Monetizely (citing Formisimo)conversational interaction rate versus 2-3% for static forms and FAQ pages on ecommerce sites
Giosg, 2024of online shoppers need some form of support during their journey, and a chatbot that answers instantly captures that demand without staffing a live chat team
Zendesk CX TrendsFrequently Asked Questions
Everything you need to know about getting started. Can't find the answer you're looking for? Reach out to our team.
Yes. Paste one small embed snippet into your Shopify theme and a free AI chatbot appears on every product and collection page. No coding, no Liquid expertise, and no paid plan required to go live.
Add a free AI chatbot to your Shopify store
Paste one embed snippet, and an AI chatbot that handles product questions, order requests, and 24/7 support goes live on your store in under five minutes. Free plan, no signup to try.
Free forever plan. No credit card required.