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Free Shopify Chatbot

Free AI Chatbot for Shopify Stores: Add Chat in Under 5 Minutes

Add a free AI chatbot to your Shopify store, answer customer questions, capture order requests, and collect customer details, all in a natural conversation. No coding, free plan, no signup to try.
Add a chatbot to your store free
  • No coding to set up
  • Unlimited chats free
  • Answers product questions live

How to add a free AI chatbot to your Shopify store

A complete Shopify setup walkthrough: from paste to live in under five minutes.

  1. Add the chatbot script to your Shopify theme

    Open your Shopify admin, go to Online Store → Themes → Edit Code, and paste the Gnosari widget script into your theme.liquid file just before the closing </body> tag.

    Tip: Place the script in theme.liquid, not a section file, so it loads on every page including product, collection, and cart.

    HTML
    <script>
  window.gnosariConfig = {
    agentUri: 'your-agent-uri',
    displayMode: 'bubble',
    position: 'bottom-right'
  };
</script>
<script src="https://app.gnosari.com/gnosari-chat-widget-advanced.js"></script>

  2. Point the snippet at your agent

    In the pasted snippet, replace "your-agent-uri" with your agent's public URI from the Gnosari dashboard. The displayMode and position keys control how and where the chat appears.

    Tip: Keep displayMode set to "bubble" for stores: the floating button stays out of the way of your add-to-cart flow.

    JavaScript
    window.gnosariConfig = {
  agentUri: 'your-agent-uri',
  displayMode: 'bubble',
  position: 'bottom-right'
};

  3. Configure which products it knows about

    In your Gnosari dashboard, add your store's URL or sitemap as a knowledge source so the chatbot learns your product pages, policies, and FAQs and answers product-specific questions accurately.

    Tip: Use your sitemap so every product page is included, and refresh the source after major catalog changes to keep answers current.

  4. Match the chatbot to your store brand

    Customize the chatbot colors, avatar, greeting message, and suggested prompts from the Appearance tab so it feels like a native part of your store, not a third-party widget.

    Tip: Use the same hex colors as your Shopify theme for a seamless look. A branded chatbot builds more trust than a generic one.

  5. Publish and test on your store

    Save your theme changes and visit any product or collection page. The chatbot bubble appears in the corner. Click it and ask a product question to verify it pulls the right catalog data.

    Tip: Test on mobile too. The chatbot is responsive and adapts to smaller screens, which matters because a large share of Shopify traffic is mobile.

  6. Monitor what customers ask and tune the chatbot

    Check your Gnosari dashboard for conversation logs, collected data, and common questions. Use these insights to refine the chatbot instructions and add knowledge sources for anything it could not answer.

    Tip: Watch for repeat unanswered questions in the first week. Each one is a knowledge gap you can fill in under a minute without touching code.

A free Shopify chatbot that handles customer questions while you sell

An AI chatbot that knows your products, answers order questions, and captures leads, all running on the same free plan.
  • Answers product questions from your catalogThe AI chatbot reads your Shopify product details and answers questions about sizes, materials, shipping, and stock, reducing the pre-purchase messages that wait for you.
  • Captures order requests as structured dataCustomers can request a product, a quote, or a callback without leaving the conversation, and every exchange is auto-extracted into structured fields your team can act on.
  • Unlimited chats on the free planNo chat limits, no per-conversation fees, and no paywall once a certain number of messages is reached. The free plan stays free.
  • Conversational, not a static FAQ pageInstead of a static FAQ page customers scroll through, the chatbot answers each question conversationally, which keeps shoppers on your store longer.
  • One embed snippet, live in minutesPaste one small embed snippet into your Shopify theme and the chatbot appears on every product and collection page. No coding, no Liquid editing beyond a copy-paste.
  • Runs 24/7, answers in any languageThe chatbot answers questions while you sleep, and responds in the customer's language, so international shoppers get the same experience.

What Shopify merchants use it for

One free chatbot for customer support, store policies, and product discovery.
  • Pre-purchase product questionsA chatbot that reads your product catalog and answers sizing, material, compatibility, and shipping questions instantly, reducing the pre-sale messages that pile up in your inbox.
  • Shipping, returns, and policy questionsThe chatbot answers questions about delivery times, return policies, and store terms straight from your published store pages, without a support agent stepping in.
  • 24/7 multi-language customer supportA chatbot that answers in the language your customer writes in, so international shoppers get the same instant service as your domestic ones.
Common Questions

Frequently Asked Questions

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Can I add a free AI chatbot to my Shopify store?

Yes. Paste one small embed snippet into your Shopify theme and a free AI chatbot appears on every product and collection page. No coding, no Liquid expertise, and no paid plan required to go live.

What is the best free chatbot for Shopify stores?

The best free Shopify chatbot answers product questions from your catalog, captures order requests in a chat, runs 24/7, and does not cap messages on the free plan. Gnosari does all four and lets you preview the chatbot before signing up.

Does a free Shopify chatbot work on every theme?

Yes. The chatbot loads via a single JavaScript snippet placed in your theme.liquid file, which is present in every Shopify theme. It appears as a floating bubble and does not interfere with your theme layout or Liquid templates.

Can the free chatbot answer shipping and return questions?

Yes. Point the chatbot at your store's shipping and returns pages as knowledge sources and it answers delivery-time, return-policy, and store-terms questions instantly. Order-specific requests are captured as structured data your team can follow up on.

How many free chats or messages do free Shopify chatbots allow?

Many free chatbot apps limit messages per month or lock features behind a paid tier. Gnosari's free plan includes unlimited chats with no message cap and no per-conversation fee.

Will an AI chatbot slow down my Shopify store?

No. The widget is a single script added just before the closing body tag of your theme, so your store content renders before the chatbot loads. It appears as a small floating bubble and does not change your theme layout.

Add a free AI chatbot to your Shopify store

Paste one embed snippet, and an AI chatbot that handles product questions, order requests, and 24/7 support goes live on your store in under five minutes. Free plan, no signup to try.
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