- Do I need to write the questions?
- No. You write down the fields you want and the chatbot works out how to ask for them in conversation. The only mode that takes a script you wrote is Guided, and it is there for intake that has to happen in a fixed order.
- What stops it making things up?
- Two things, both enforced in code rather than in a prompt. It answers from the content you gave it and says so when it does not know. And a value is only ever stored when it can be traced back to something the visitor actually said, so the chatbot's own words can never end up in your data.
- Where does the data go?
- Into your dashboard as typed records the moment the conversation happens. From there it can reach your CRM, a spreadsheet or your own API through a webhook. There is no export step to remember.
- Can it send the data into Zapier, Make or my own system?
- Yes, through an outbound webhook. When a record is complete Gnosari posts a signed JSON payload to any address you give it, so a Zapier Catch Hook or a Make custom webhook reaches several thousand tools with no app to install on either side. Requests are signed with HMAC-SHA256 and every attempt is retried and logged.
- What happens if my endpoint is down when a record arrives?
- The delivery retries on its own, and the dashboard keeps every attempt with the outcome and the reason it failed. The record itself is never lost: it is already in your inbox, and the delivery is a separate thing that either lands or tells you why it did not.
- Does it look like Gnosari or like us?
- Like you. Twelve curated looks, your logo, your colours, your headline, on the widget and on the conversation page. The only Gnosari mark is a small "Powered by" line.
- What if someone asks something it should not answer?
- It hands the question to you rather than guessing. That is the same mechanism as the "when it does not know" case, and it is why regulated trades can use it: it is built to decline rather than improvise.
- How long does setup actually take?
- Minutes for the first working version: name the fields, paste your website address, share the link. Refining the questions and the look is something you do afterwards, on a live chatbot, without rebuilding anything.
- Do I need a developer?
- Only if you want the widget on your own site, and even then it is one line of HTML pasted once. A link or a QR code needs nothing technical at all.
- What does it cost?
- It is free to start, with no card. The paid plans and their limits are listed below.